The easiest way to determine is you have a gas system is with three simple steps.

(1) Do you receive a gas bill?

(2) Is there a gas line with a shut off valve connected to your existing furnace in the attic or closet or attached to the package unit on the roof?

(3) Is there a round metal vent stack for exhaust from the unit through your roof?

A gas system will only run the indoor section of the unit in the wintertime. The outdoor section will not run in the winter if it is a gas system.

If you do not have any of the three you have what is called a heat pump system. A heat pump system is an electric system, and the outdoor unit will run in the summertime and the wintertime.

This is a very common question.

A split system is just how it sounds. Your heating and cooling unit is split into two sections. You could have an attic split, closet split or garage split.

Attic Split: Portion of unit in attic the other portion on ground outside.

Garage Split: Portion of unit in either indoor or outdoor closet the other portion on the ground outside.

A Package Unit is the entire unit all in one commonly on the roof but can also be located on the ground.

SEER stands for Seasonal Energy Efficiency Ratio.

The higher the SEER rating the less energy the unit consumes to operate.

Many older systems have a rating below 10 and some as low as 6 SEER. Newer efficient units are as high as 21 SEER.

Certain systems will require a certain thermostat in order to operate and function at full capacity. Those specific systems do come with the correct thermostat and will clearly be labelled in the buying process.

We all know the saying, “Time is Money”.

When it comes to buying a new heating and cooling system it’s no different.

When you call your typical HVAC company they schedule an appointment with a sales consultant, the appointment could be 1 hour or 3 hours depending on the sales approach.

When you break down the cost of that sales consultants’ time, oh and don’t forget the vehicle and vehicle fees it takes to get them to your home. It can become very expensive. In the end, you’re paying for that, just not up front.

With our online purchasing, we cut out the middleman.

We have special bulk pricing with each manufacture and minimal overhead expenses, passing all the savings down to our clients.

All Major Credit Cards and Debit Cards.

We also offer financing for qualified individuals.

After purchasing your product(s) the order will be sent to our office. The office will contact you within 24 – 48 hours to schedule an onsite site walk to verify all measurements and materials needed. Upon completion of the site walk, we will schedule an installation date with our highly rated 5-star installation company.

A site walk is scheduled with the installation contractor to verify all measurements and materials needed to properly install the unit of your choice. There are several things we look for like properly sized ductwork, condition of existing plenums and drain pans. Verify access is large enough. Properly sized and phased electrical. Inspect for code and safety concerns. Discuss any hot rooms or concerns with air quality can also be discussed at that time.

No. There are no hidden fees.

The only additional charges after purchase would be for anything above and beyond basic installation. This will be calculated by the installation contractor on the day of the site walk

Every installation is different. However, a good baseline would be.

A typical attic (horizontal application) installation is 8-10 hours.

A typical closet or garage (vertical application) installation is 6-8 hours.

A typical package unit (standard rooftop) installation 4-6 hours.

You do not need to be home for the entire installation. We do need you to be present upon arrival for the installation walkthrough.

The installation contractor will walk through the home with you to review any questions or concerns you may have prior to installation. Once the walk through is completed you may let the team know you will be leaving and provide lock up instructions

We have a full refund policy.

If the cancellation is made within 24 hours after the site walk and within 48 hours of the scheduled installation date a full refund will be given. If your installation is scheduled for the day following the site walk, cancellations will be required at the time of the site walk, prior to the field expert leaving your home.

If cancellation is not made 48 hours prior to the installation date, there is a $1000.00 non-refundable deposit that will be kept covering in-house expenses and fees incurred to secure your equipment and materials.

All units come with a minimum of 10-year parts, 10-year compressor and 2-year labor.

You can check out our warranty page for details.

Your labor warranty will be through the installing contractor.

We are only working with one installation contractor to ensure all of our clients receive 5-star service for each and every installation.

The installation contractor will handle the new unit warranty registration process with the proper manufacture. If you would like a copy of the registration after installation, you can request a copy be sent upon completion.

No. There are no hidden fees.

The only additional charges after purchase would be for anything above and beyond basic installation. This will be calculated by the installation contractor on the day of the site walk.

There may be other materials needed for the replacement process to upgrade your unit from your existing unit to your new unit. When the purchase of the unit is complete the office will reach out within 48 hours to schedule the site walk. At the site walk our field expert will measure and inspect all current ductwork, drain pan, electrical to ensure all is properly sized for the new unit chosen as well as being up to the current code for safety and efficiency standard.

There will always be a crane needed for any outdoor equipment located on the roof. Equipment located on the ground will only need a crane if there is a structure around the unit or if gate access is not large enough for the unit to fit through. At time of site walk, our field expert will measure all entry point.

No. We do not sell just the unit or materials without installation.

No. We do not sell any parts.

We are not a parts distributor; meaning we only provide and offer full system options, not parts.